| So what does that mean?...
So Alpha Dog claims they'll stick around for awhile. So do other companies.
While we don't know about how other companies handle project completion, we know what we need to do.
Your warranty period allows for problems to be discovered by a wider audience. The hope is that every problem or issue is caught before we launch the site. Usually, that is the case. But on that rare occassion, we want our customers to know that Alpha Dog is still there to fix those issues immediately, at no charge*. The warranty period provides the comfort of knowing that a solution to a post-launch issue is just a phone call away.
* For as long as the warranty period is active |
Just wanted to say thanks to the staff at Alpha Dog for your hard work on the Seven Seventeen kiosk program. We attended one of their grand opening ceremonies and everything looked great.
They seemed quite pleased with the final result of your efforts, and I am greatly appreciative of the fact that you wrapped things up in such a difficult time frame.
- Jeff Bartula
RDG Project Mgr.
Kiosk Design |